Entity: Wesoftek Solutions Private Limtied, incorporated under the Companies Act, 2013, with registered office at Unit No 105, First Floor, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana, India, 122018. (“Dunwrk”, “we”, “us”, or “our”). Contact: hello@wesoftek.com | +91-9717146330
Welcome to Dunwrk, a modern, user-centric SaaS platform for task and project management. Dunwrk helps teams plan work, assign owners, set due dates, track progress, and deliver results—bringing clarity and accountability to every workflow. For organizations and managers, Dunwrk offers tools to structure projects, allocate resources, automate routine steps, and monitor performance with real-time dashboards and reports. Team members and collaborators benefit from focused workspaces to capture tasks, discuss details, share files, and stay on top of priorities through notifications and reminders. Role-based access, workspace permissions, and audit trails support secure, compliant, and transparent collaboration.
By accessing or using the Dunwrk platform—our website, web/mobile apps, APIs, and any related services or media (collectively, the “Platform”)—you agree to be bound by these Terms and Conditions (the “Terms”). This is a legally binding contract between you, whether personally or on behalf of an entity (“you”), and Dunwrk. If you do not agree, do not use the Platform.
These Terms define user rights and obligations and promote lawful, responsible use. Your continued use signifies that you have read, understood, and agree to comply with these Terms in full.
1. Registration and Eligibility 1.1. Account Creation. Individuals and organizations must create an account/workspace with accurate, complete, and truthful information. Required details may include contact information, legal name, billing details, and—if requested—identity or business verification documents (e.g., PAN, GST, CIN).
1.2.Representations and Warranties. By registering, you represent and warrant that:
1.2.1. You are at least 18 years old or the age of majority in your jurisdiction.
1.2.2. You have legal capacity to contract; if acting for an entity, you are duly authorized to bind it.
1.2.3. Information provided is accurate and current; you will promptly update changes in the Platform.
1.2.4. Your use will comply with all applicable laws, regulations, and policies.
1.3. Workspace Admins and Authorized Users. Accounts are for the registered individual or specific organization only. Workspace owners/admins may invite and manage “Authorized Users” (employees/contractors) solely for internal business purposes. Each Authorized User must have unique credentials; sharing logins is prohibited.
1.4. Verification & Security. We may require KYC/business verification and security measures (e.g., MFA/SSO). Failure to comply may lead to denial, suspension, or limited access.
1.5. Accuracy & Misrepresentation. Misrepresentation or failure to meet requirements may result in suspension/termination, feature restrictions, forfeiture of amounts paid where permitted, and/or legal action. Dunwrk may notify the relevant organization.
1.6. Discretion. We may approve, deny, limit, or revoke access (including feature/seat limits) at our sole discretion where users pose compliance/security risks or violate these Terms.
1.7. Sanctions/Export Controls. You confirm you and your organization are not subject to sanctions and are not prohibited from using the Platform under export/trade/sanctions laws. We may restrict access if required by law or risk assessment.
1.8. Responsibility for Use. Workspace owners/admins are responsible for (a) all activity in their workspace; (b) ensuring Authorized Users comply with these Terms and policies; and (c) promptly disabling access for users who are no longer authorized.
2. Prohibited Activities
You agree not to:
2.1. Systematically retrieve Platform data/content to create a database/directory without our written consent.
2.2. Collect user data (emails, identifiers) for unsolicited communications/marketing.
2.3. Create accounts/workspaces by automated means, under false pretences, or without authorization.
2.4. Use the Platform to advertise/sell goods/services unrelated to internal work management without approval.
2.5. Circumvent, disable, or interfere with security/access controls (rate limits, MFA, SSO, audit restrictions).
2.6. Attempt to bypass technical/organizational measures protecting the Platform/systems.
2.7. Use bots/scripts/scrapers/automated means to access or query the Platform, except via approved APIs within documented limits.
2.8. Launch/distribute automated systems (spiders, scrapers, offline readers) without explicit permission.
2.9. Trick/defraud/mislead Dunwrk or other users, including phishing for credentials or financial data.
2.10. Impersonate any person/entity or use another’s credentials without authorization.
2.11. Harass, intimidate, threaten, or dox users or Dunwrk personnel.
2.12. Use the Platform to harm/abuse/unlawfully target persons or coordinate illegal activity.
2.13. Upload or transmit malware/ransomware or code intended to disrupt/impair systems or data.
2.14. Remove/obscure/alter copyright, trademark, or proprietary notices.
2.15. Disparage or harm Dunwrk’s reputation, including falsely implying sponsorship/endorsement.
2.16. Decrypt/decompile/disassemble/reverse engineer or attempt to derive source code/underlying ideas (except as permitted by law).
2.17. Copy/adapt/create derivative works of Dunwrk software, UI, or code beyond necessary, permitted use.
2.18. Circumvent billing, seat limits, feature gates, usage caps, or fees (including off-platform arrangements to avoid charges).
2.19. Frame/mirror/link to Platform pages in a way that misleads about affiliation or bypasses access controls.
2.20. Deploy spyware/keyloggers/pixel tags/beacons or other passive collection mechanisms without lawful basis and consent.
2.21. Interfere with or unreasonably load our infrastructure (e.g., stress/penetration testing without written authorization).
3.Subscription
3.1. As a subscriber, you may create/manage projects, assign tasks, and set deliverables for internal organizational use.
3.2. You are responsible for the accuracy, completeness, and lawfulness of project/task details and instructions.
3.3. Any brief/task/proposal created on the Platform reflects internal workflow and is not a contract with Dunwrk or other users unless expressly agreed in writing between relevant parties.
3.4. Once a task/project is confirmed within the Platform, you are responsible for execution, tracking, and completion using Platform tools.
3.5. We do not review/verify/enforce completion, accuracy, or quality of any task/project.
3.6. Updates/modifications to tasks, milestones, or project info must be recorded in the Platform to maintain accurate records.
3.7. Dunwrk acts solely as a SaaS workflow system and does not participate in, mediate, or guarantee outcomes/results/agreements created via the Platform.
3.8. In any dispute regarding project data/records/updates, the audit logs and records stored within the Platform shall be treated as the authoritative record. 4.Payment Terms and Financial Transactions
4.1. Separate Contract Controls. All fees, billing cycles, renewals, refunds, taxes, and payment methods are governed by a separate written agreement between you and Dunwrk (or order form/SOW). By subscribing or purchasing a plan, you agree to pay applicable fees stated therein or at checkout. Unless required by law or expressly stated in the separate agreement, payments are non-refundable.
4.2. Chargebacks & Disputes. If a chargeback/dispute occurs, we may suspend access pending resolution. Unauthorised/fraudulent chargebacks may lead to termination and recovery of associated costs.
4.3. Compliance & Verification. We may conduct KYC/AML checks as required by law and may hold/reverse/cancel transactions be appearing fraudulent or non-compliant.
4.4. Records. Invoices, receipts, and confirmations generated within the Platform constitute official billing records between you and Dunwrk. 5.Content Rights and Ownership
5.1. User Content. All content/data/files/materials you upload or create (“User Content”) remain your property. You are responsible for owning/having necessary rights/permissions for Platform use and sharing.
5.2. Dunwrk Materials. We retain all rights, title, and interest in and to the Platform, its software, UI, design, databases, trademarks, and other proprietary materials (“Dunwrk Materials”). No ownership in Dunwrk Materials transfers to you.
5.3. License to Dunwrk. You grant Dunwrk a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display User Content solely to operate, maintain, secure, and improve the Platform (including backups and technical copies).
5.4. Confidentiality & Data Protection. Confidential User Content will be handled per applicable data protection laws and our Privacy Policy. We use such content only to provide services or as required by law/authority requests.
5.5. Prohibited Content. You will not upload unlawful/infringing/harmful materials. You remain responsible for legality and accuracy of content you store/share.
5.6. Analytics & Aggregation. We may use aggregated/de-identified data derived from usage to improve performance and features; such data will not identify you.
5.7. Infringement/Takedown. We may remove/restrict content that infringes IP or violates law/these Terms.
5.8. Feedback. If you submit ideas/suggestions, you grant Dunwrk a perpetual, irrevocable, royalty-free license to use them without obligation. 6. Impersonation and Fraudulent Activities
6.1. Integrity. Impersonation, fraud, or misrepresentation is strictly prohibited.
6.2.Prohibited Conduct. Do not: (a) create/use accounts in another’s name without authorization; (b) provide false/fabricated information; (c) obtain unauthorized access/funds/data; (d) manipulate Platform data/logs/records.
6.3.Verification. We may verify identities/credentials via documentation, KYC, or third-party checks. Failure to comply may result in suspension/termination.
6.4.Consequences. Violations may lead to immediate suspension/termination, forfeiture of credits/fees/access, permanent ban, and civil/criminal action (including lawful disclosure to authorities).
6.5.Reporting. Promptly report suspected fraud via in-product tools or official channels; we handle reports confidentially and investigate.
6.6.Oversight. We monitor activity to prevent misuse; suspicious activity may be flagged and temporarily restricted during verification.
6.7.Non-Retaliation. Good-faith reporters or participants in investigations will not face retaliation by Dunwrk.
7.User-Generated Contributions
Users may share text, files, images, videos, code snippets, comments, attachments, dashboards, and integration data (“Contributions”).
7.1.Your Warranties. You warrant that Contributions: (i) do not infringe third-party IP; (ii) are owned/licensed by you with necessary permissions; (iii) are accurate and not misleading; (iv) comply with law/policy; (v) are not spam/ads; (vi) are not defamatory/obscene/abusive/hate-inciting; (vii) do not promote discrimination/violence; (viii) do not target/collect minors’ data unlawfully; (ix) do not violate privacy/data protection rights; (x) do not contain malware; and (xi) do not include sensitive regulated information unless the workspace is configured to handle it securely.
7.2.Enforcement. We may monitor/review/edit/remove Contributions violating law/these Terms or posing risk; consequences include removal, suspension/termination, regulatory reporting, and/or legal action.
7.3.License to Dunwrk. You grant Dunwrk a non-exclusive, worldwide, royalty-free license to host/process/display/transmit Contributions to provide/maintain/improve Platform functionality. We will not publicly display/distribute your Contributions outside your authorized workspace without consent, except in aggregated/de-identified analytics.
7.4.Feedback. Suggestions/ideas may be freely used by Dunwrk without obligation, while you retain rights to use similar ideas independently.
8.Contribution License
By posting/sharing Contributions, you grant Dunwrk a non-exclusive, worldwide, royalty-free, perpetual license to:
8.1.Use/host/store/reproduce/modify/display/transmit Contributions to operate/maintain/improve the Platform;
8.2.Create backups/technical copies for continuity/security;
8.3.Display your name/organization for attributions within workspaces. You retain ownership of Contributions and represent authority to grant this license and waive any claims relating to moral rights for the limited uses above.
9.Guidelines for Reviews.
Reviews/ratings must be honest, based on direct experience, and free from offensive/defamatory/discriminatory content, false statements, incitement, undisclosed conflicts, or manipulation campaigns. We may edit/remove reviews at our discretion. Reviews reflect user opinions only; Dunwrk disclaims liability arising from user-submitted reviews.
- Submissions.
Any feedback/suggestions/ideas provided to Dunwrk (“Submissions”) are non-confidential and become Dunwrk’s sole property. By providing Submissions, you:
10.1. Assign all IP rights in Submissions to Dunwrk;
10.2. Waive moral rights/claims;
10.3.Acknowledge Dunwrk may use/reproduce/modify/distribute Submissions for any purpose without compensation. You represent originality or lawful right to provide Submissions and agree to indemnify Dunwrk for third-party claims arising therefrom.
11.Termination
By Dunwrk.
11.1. We may suspend/terminate your account or access, with or without notice, if:
11.1.1. You breach these Terms/policies/law;
11.1.2. You engage in fraud/illegal/unauthorized activity;
11.1.3. You fail to pay or misuse the Platform;
11.1.4. Your actions harm Dunwrk’s reputation/security/functionality or other users.
By User
11.2. You may close your account by written notice, provided that:
11.2.1. No active projects/disputes/outstanding obligations remain; and
11.2.2. All dues are settled.
Effect.
11.3. Upon termination:
11.3.1. Access ceases immediately;
11.3.2. Pending payments/deliverables follow the separate agreement and dispute process;
11.3.3. We may retain necessary data as required by law, compliance, security, or legitimate business interests and per our Privacy Policy.
12.Intellectual Property Rights
12.1. Your Content. You retain rights in content/data you upload (“Your Content”). You warrant you have rights/permissions to use/share it.
12.2. Dunwrk Materials. Dunwrk retains all rights in the Platform, software, design, databases, interfaces, functionality, marks, copyrights, trade secrets, and other proprietary materials (“Dunwrk Materials”). No title or ownership transfers to you.
12.3. License to Your Content. You grant Dunwrk a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use/process/store/display/distribute Your Content solely to operate, secure, and improve the services. This license ends when Your Content is deleted or your account is closed, except where retention is required for law/regulation, billing, security, or dispute resolution.
12.4. License to Use Dunwrk. Subject to these Terms and applicable orders, we grant a limited, non-exclusive, non-transferable, revocable license to access/use the Platform for lawful business purposes.
12.5.Restrictions. You shall not:
12.5.1. Copy/modify/distribute/publicly display any Dunwrk Materials;
12.5.2. Reverse engineer or create derivatives of the Platform (except as permitted by law);
12.5.3. Use the Platform or Dunwrk Materials for any unlawful/unauthorized purpose.
13.Responsibility for Content and Links
Content Responsibility.
13.1. Your use of content is at your risk. All content is the sole responsibility of the provider (user/organization/third party).
13.2. We do not endorse/guarantee/verify accuracy, completeness, reliability, or legality of user/third-party content.
13.3. We may remove/restrict content we deem inappropriate, infringing, or unlawful.
Copyright Claims.
13.4. If you believe material on the Platform infringes your copyright, send a notice including: (i) your signature; (ii) identification of the copyrighted work; (iii) description/location of infringing material; (iv) your contact details; (v) good-faith statement of unauthorized use; and (vi) declaration under penalty of perjury that the claim is accurate and you are authorized.
13.5. Send notices to: Legal Department – Dunwrk, Email: legal@wesoftek.comLink
Third-Party Links/Services.
13.6. The Platform may link to or integrate third-party sites/services. We do not control or endorse them.
13.7. We are not responsible for third-party content, functionality, legality, availability, or security. Your use is at your own risk and governed by their terms and privacy policies.
Limitation for Third-Party Content.
13.8. Dunwrk is not liable for loss/damage/disputes arising from your use of third-party content/software/websites accessed through the Platform.
13.9. You agree to hold Dunwrk harmless from claims related to third-party links/resources/content.
14.Indemnity.
14.1. You shall indemnify, defend, and hold harmless Dunwrk, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform/Dunwrk Materials; (b) your breach of these Terms or applicable law; (c) your negligence, misconduct, or violation of third-party rights.
14.2. This includes claims arising from Your Content (e.g., IP/privacy/confidentiality infringements or misrepresentation).
14.3. We may assume exclusive defense/control of any matter subject to indemnification at our expense; you will cooperate fully.
14.4. Indemnity obligations survive termination.
15.Advertisers.
15.1. Advertisers are solely responsible for advertisement content, legality, accuracy, and any goods/services offered.
15.2. By placing ads, you warrant necessary rights/authorizations (IP, publicity, regulatory) and compliance with law and these Terms.
15.3. Ad removals/takedowns (including IP claims) do not entitle refunds unless required by law or the separate agreement.
15.4. Dunwrk provides ad space only and does not endorse advertisers/products/services.
16.Site/Service Management
We may (but are not obligated to) monitor Platform activity for compliance. We may:
16.1. Monitor actions/content for lawful/compliant use;
16.2. Take legal/administrative action for violations, including reporting to authorities;
16.3. Restrict/limit/remove content that violates these Terms or burdens resources;
16.4. Suspend/disable/delete files or accounts without prior notice to protect integrity/security;
16.5. Manage the Platform to maintain a safe, reliable, efficient environment.
17.Governing Law and Disputes
17.1. Governing Law. These Terms are governed by the laws of India, without regard to conflicts principles.
17.2. Jurisdiction. Courts at New Delhi, India shall have exclusive jurisdiction.
17.3. Informal Resolution. Parties shall attempt good-faith resolution within 30 days of a written notice of dispute.
17.4. Arbitration. Unresolved disputes shall be finally settled by sole arbitrator under the Arbitration and Conciliation Act, 1996 (as amended). Seat/venue: New Delhi, India. Language: English. Each party bears its own costs; the award is final and binding.
18.General.
18.1. Waiver. Failure to enforce any provision is not a waiver; waivers must be in writing and signed.
18.2. Notices. Notices may be sent (a) by email to registered addresses or (b) by registered post/courier to the notified address. Email notices are deemed delivered on transmission (absent bounce-back). Post/courier notices on receipt.
18.3. Severability. If any provision is invalid/unenforceable, remaining provisions continue in full force; an enforceable substitute reflecting original intent shall apply.
18.4. Force Majeure. Neither party is liable for delays/failures due to events beyond reasonable control (including natural disasters, war, strikes, governmental action, cyberattacks, major cloud provider outages). The affected party will notify the other and resume performance promptly.
18.5. Compliance with Laws. Both parties will comply with applicable laws (including data protection, anti-corruption, export control, and sanctions regulations).
18.6. Relationship. No partnership, joint venture, employment, or agency is created. Neither party may bind the other without written consent.
18.7. Assignment. Neither party may assign these Terms without prior written consent, except Dunwrk may assign in connection with merger, acquisition, or sale of substantially all assets or to an affiliate. Any unauthorized assignment is void.
18.8. Electronic Records & Signatures. You consent to electronic communications and records under the Information Technology Act, 2000, and agree that click-wrap/agree-buttons/check-boxes and audit logs constitute valid consent and signatures.
18.9. Service Availability & Support. The Platform is provided on a commercially reasonable efforts basis. Unless expressly agreed in a separate SLA, we do not guarantee uninterrupted or error-free operation. Support channels and response targets are as described in your plan or separate agreement.
18.10. Updates to Terms. We may update these Terms from time to time. Material changes will be notified via the Platform or email. Continued use after the effective date constitutes acceptance. If you disagree with changes, you must stop using the Platform and, if applicable, terminate per Clause 11.
18.11. Third-Party Services & Integrations. Use of third-party apps/integrations is subject to their terms and privacy policies; Dunwrk is not responsible for third-party acts/omissions.
18.12. Beta/Preview Features. We may offer beta/preview features “as is,” without warranties, and they may be modified or discontinued at any time.
18.13. Anti-Bribery. You represent that you will not offer, promise, give, solicit, or accept any bribe or improper advantage in relation to the Platform and will comply with applicable anti-corruption laws.
18.14. Limitation of Liability. To the maximum extent permitted by law, Dunwrk and its affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, revenue, goodwill, or data; or business interruption, even if advised of the possibility. Aggregate liability under these Terms shall not exceed the fees paid by you to Dunwrk for the three (3) months immediately preceding the event giving rise to liability.
18.15. Entire Agreement. These Terms (together with any order form/SOW, the Privacy Policy, and any applicable SLA or DPA) constitute the entire agreement regarding the Platform and supersede prior or contemporaneous understandings.
If you have questions about these Terms, please contact: legal@wesoftek.com